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Privacy Policy

Effective Date: July 1st 2025

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West Coast Tubing ("we", "us", or "our") is committed to protecting your personal information in accordance with the Data Protection Act, 2011 of Grenada. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website (westcoasttubing.com) and services.

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1. What We Collect

When you visit our website or make a booking, we may collect the following personal data:

  • Name

  • Email address

  • Phone number

  • Billing information (e.g., credit/debit card details)

  • Emergency contact info (if required for activities)

  • Age (to confirm eligibility for tubing)

We may also collect non-identifiable usage data such as IP address, device type, and browsing behavior through cookies.

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2. How We Use Your Data

We use your information to:

  • Process and manage bookings

  • Communicate important trip details

  • Send safety and waiver information

  • Improve our website and customer experience

  • Comply with legal or regulatory obligations

We will not sell or share your personal data with third parties for marketing purposes.

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3. Data Sharing

We may share your information only with:

  • Payment processors (for secure transactions)

  • Emergency services if needed during an activity

  • Legal authorities, if required by law

All third-party services are expected to comply with appropriate data protection standards.

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4. Data Storage & Security

Your personal data is stored securely using encryption and access controls. We retain data only as long as necessary for the purposes outlined above or as required by law.

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5. Your Rights (Under Grenada Law)

Under Grenada’s Data Protection Act, you have the right to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Withdraw consent for certain uses

  • Request deletion of your data (subject to legal limitations)

To exercise these rights, contact us at:
📧 wescoasttubing@gmail.com
 

6. Cookies

We may use cookies to enhance your website experience. You can manage or disable cookies through your browser settings, though some features may not work correctly without them.

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7. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a new effective date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
📧 wescoasttubing@gmail.com
 

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